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Cons: I arrived in the rental motor vehicle site and waited for forty minutes with the Easirent shuttle. The Shuttle in no way arrived so I needed to buy a taxi to take me on the Easirent off-place. Once i obtained to The situation shown about the Kayak Website-site, the vehicle renta whole lot was empy!

Pros: Absolutely very little ...worst vehicle rental working experience of my daily life Under no circumstances even bought the vehicle from them.....or a comp'd car or truck ....or even a get in touch with again From buyer svc / follow up ......

Cons: Evidently, they keep charges down by only scheduling 1 employee at any given time. I had an issue about tolls and tried to phone the rental Office environment. I referred to as about 20 instances inside of six hours right before I had been capable of get in touch with anybody. This was my only complaint nevertheless.

Pros: The revenue man or woman I picked the car up from was a tiny bit abrupt, but Absolutely everyone else was phenomenal to operate with. When choosing up my auto I'd to change from the mid-sized SUV to a sedan due to parking limits at my resort; the team was terrific to work with. On returning the vehicle I defined that soon after I'd in the beginning pushed some time I obtained out to enter a retail outlet and came back out, noticing on my way again to the car a loose part beneath the car, in addition to a ding around the aspect.

Professionals: I favored that we had numerous room for us. The lady that assisted us was friendly and handy. Thank you!

Professionals: The on-airport rental auto strains were great, and we certainly saved time by acquiring on the Fox van and going for their website where we had been initial in-line.

Negatives: We nicknamed the vehicle "Camerón" because the trunk reeked like fish!! The previous renter needs to have gone fishing and spilled it within the trunk. After we exchanged the vehicle for just a Mustang in Essential West, we had to odor It is butt 1st. All superior eventually!

Disadvantages: The agent at the counter a fantastic read told us the auto we had reserved (mid-sized automobile) was not offered, and explained to us our only solutions had been to attend an undetermined amount of time for one more a single, or to pay for an extra cost for an SUV. The agent was unwilling to seek out us a equivalent vehicle to what we booked. Just after making contact with EZ’s buyer customer service over the mobile phone, we have been informed that the counter agent was not permitted to upcharge us for a distinct car or truck based upon The point that we had reserved a special one and which they “didn’t have it there at time”.

I have never been dealt with so poorly by a firm in all of my existence. I've spoken to a minimum of ten diverse customer support Reps and none of these were able to assist me, tend not to use this firm.

Negatives: They did not click resources have any shuttles to select us up. They then didn't pick up the cellular phone after we called them since it went straight to your voicemail which was not arrange. Soon after about an hour or so of waiting around and looking to Get in touch with them, an individual finally picked up the mobile phone and said they uncovered my reservation but had no cars and trucks offered.

Negatives: Though I compensated a handful of bucks more for any compact, I was specified an financial system car. The agent stated that the price groups are the identical for the two types. The car was lesser than anticipated, with very worn tires.

Downsides: After some time I was not capable any longer to Perform tunes without the need of my usb-cable (by bluetooth), there was no guide inside the car for stating all of the capabilities.

Drawbacks: Upon arriving at the pick up desk I was served by a impolite employee. I was instructed I desired further insurance plan for the auto which was an extra $fifteen per day. I asked if I already have lability insurance coverage would that suffice. He advised me he didn’t hop over to here know for me to phone my insurance company. I Speak to the corporate my coverage was sent around by way of electronic mail he reviewed it after which you can proceeded to inform me the auto I’ve produced reservations for was unavailable.

Negatives: The funds desk in Miami had 18 positions and only 3 positions experienced agents in them. You waited quite a long time to find out some just one. They didn’t hold the sizing car I necessary so that they wished to down size dimensions me for a similar cost.